| About Us This web site is owned and operated by Inivatech LTD who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below. Our Contact details: Inivatech LTD The Engineering Suite William James House Cowley Road Cambridge CB4 0WX United Kingdom Phone: 01223 433300 Fax: Email: sales [at] inivatech [dot] co [dot] uk VAT No. 861298404 Company number: <Put company number here> |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. Payment is made through Paypal and is quick and easy. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling Delivery times notified by the Inivatech Ltd the Seller are an estimate only, and the Seller shall not be liable for the consequences (including consequencial loss) of any delay in fulfilling the Buyers order. Loss or Damage in Transit The Seller will replace goods which due to the Seller's neglect or default fail to arrive or which arrive in a damaged condition provided that notification of loss or damage to the goods in transit is made to the Seller in writing within 7 days of the date of delivery or in the case of loss, the estimated date of delivery. |
| Delivery Schedule We deliver your order as soon as possible. We will normally try to send your order to you within 1-3 business days . International orders are dependant on shipping. we will advise of the lead time on placement of order. You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 20.00% VAT is added. All other orders are VAT free. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We are confident of the quality of the products that we sell but in the unlikely event of a claim under guarantee please email or phone us in the first instance. PLEASE READ our returns policy and general "condition of sales" These are also available by fax or email in a full A4 format. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01223 433300 (International +44 01223 433300) or fax us on or write to us at The Engineering Suite William James House Cowley Road Cambridge CB4 0WX United Kingdom |
| Privacy Policy Inivatech LTD do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: a. Take and fulfil customer orders. b. Administer and enhance the site and service. c. Only disclose information to third-parties for goods delivery purposes. |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive. You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed. Any goods returned should be in saleable condition. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future. None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder. |
| Remittance Terms Inivatech Ltd Settlement Terms: 1. None account Holders: Card or Cash/Cheque with order 2. Account Holders: Payment for goods must be made in full either on delivery or by the 30th days following invoice date. |